03.02.2009 Video Usage in E-Commerce: The Best Is Yet to Come Online retail video brings products to life in a way that static images and text can't, often providing the final push a consumer needs to make a purchase. No wonder the number of online shoppers who watch retail videos grew 40% in a year.

US Viewers of Retail Videos, October 2007 & October 2008 (thousands and % change)The Video Usage in E-Commerce report analyzes the power of product videos to lower the number of abandoned shopping carts, reduce return rates and generate higher sales.

A key obstacle to greater video adoption among online retailers is the high cost of in-house video production. But the data shows increased sales may outweigh increased costs.

Some online retailers even allow customers to upload product videos to their sites, and the rewards can be great. By engaging these customers, retailers gain valuable feedback on current product features and future development plans.
Fonte: www.emarketer.com « back
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